Account Manager
Hiretual • Mountain View, CA, US • Full Time(View all jobs)

This can be a remote position anywhere in the United States or onsite.

Hiretual is an AI-powered talent data system for enterprises. It has been recognized as one of the best data management SaaS for talent acquisition in the market and trusted by 100+ Fortune 500 customers(Amazon, Nike, Paypal, Intel, etc.). As an Account Manager, you will help our Mid-Market and Enterprise clients, along with top industry leaders, to utilize our AI technologies to transform their talent acquisition practices. 

Job function and responsibilities

  • Responsible for revenue retention and revenue expansion

  • Develop an in-depth understanding of the customer's talent acquisition solution environment, business stakeholders, and their talent acquisition needs and stay on top of any significant changes

  • Conduct monthly meetings, quarterly reporting, and case reviews to address issues and collect intelligence and proactively identify new business opportunities, identify potential problems, and offer tailored release recommendations to meet stability, performance, and new feature requirements

  • Conduct Responsible for mapping out the Customer Journey and objectives throughout the relationship and track progress.

  • Liaison to the product management/engineering/customer success team about any critical issues or unmet needs that prevent revenue expansion

Minimum Qualifications

  • Bachelor's degree or equivalent practical experience

  • 2-4 years of experience in sales or account management

  • Experience managing complex accounts in the net new and renewal environment

Preferred Qualifications

  • Proven experience managing both directly and indirectly through influence and alignment

  • Demonstrated ability to develop and execute on account strategy plans, structure complex deals, manage multiple strategic partnerships and grow the business to support growth

  • Proven track record of exceeding quota and sales targets in a high-growth/fast-paced environment

  • Superior strategic and analytical and negotiating skills and ability to present complex topics in a way that is simple and easy to understand

  • Knowledge of the SaaS industry within HR tech

Benefits

  • Unlimited growth/promotion space

  • Competitive salary

  • 401k plan with a 3% contribution

  • Free daily lunch & dinner

  • Comprehensive medical, dental, and life insurance with 100% coverage

  • Generous PTO policy

  • Commuter benefits

  • Fun, collaborative, and energetic team environment with a pleasant office environment

  • Fun events for the family!